Returns & Exchanges

At Urban Monkey, we want to ensure you are completely satisfied with your streetwear. If your purchase doesn't fit or meet your expectations, you can return or exchange it within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the items are unworn, unwashed, and have all original tags and packaging intact to qualify for a successful return process.

• 3.
  Schedule Pickup

  Once your request is approved, we will arrange a free reverse pickup from your delivery address within 24-48 hours.

• 4.
  Refund or Exchange

  After the product reaches our warehouse and passes inspection, we will process your refund to the original payment method or ship your new exchange item.